To schedule an appointment at Mercedes-Benz Downtown, please click the link below:

Schedule Service

Self Check In

We’re pleased to announce the next level in service efficiency, with Self Check-In*. Designed for even greater convenience, it allows you the option to arrange your own transportation and to drop off your vehicle for its scheduled appointment, without even entering the building.

Here’s how it works:

• You’ll receive a reminder email or text before your scheduled appointment.
• Upon arrival, you simply click the link provided in that email or text.
• You will then be directed to your personalized customer portal where you can review all pertinent information and then check-in.

We hope you find that this new process is quick and easy, as it was designed with you in mind. If you have any questions, please feel free to contact us.