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My goto for service while at work.
Nice place, Friendly environment, respectful people and great customer service. I used to drive a Lexus NX. I was happy with it and was thinking Lexus has a good customer service. But when I first entered this dealership, I was shocked and realized the difference between good customer service and perfect customer service. I switched my car to a gorgeous luxury C class. I am very happy with the deal they offered me and I took it. It's awesome. Thanks to Reza and Sean, I am now a happy Mercedes owner.
Excellent sales experience from start to finish. I highly recommend this dealership.
Very please with the top of the line service!
My husband dropped off our GLC same day because the runflat indicator came on. Our "home" dealer is Mississauga and I was worried about that but they got him in right away, gave us a new tire (thank goodness for Tire and Rim Protection!), they gave us a shuttle, and took the time to complete the recall in the same day so we didn't have to come back a second time. It was a busy day for them as well so we believe this was superior customer service. They communicated with us every step of the way, and they were very pleasant. They even cleaned it for us inside and out even though it's raining! The service concierge who was helping my husband was Sasha/Alex (made a joke her name was the same as my husbands so he remembered her name) and Dow-aleem were extremely professional and accommodating. Really really thankful for the wonderful service and ease of mind. Keep up the friendly service!
Great service (& hot chocolate)
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